Your Pathway to In-House Excellence
Welcome to Zigtal's Expert Network, where your organization's internal expertise becomes your most valuable asset. Within your company lies a wealth of knowledge, experience, and talent waiting to be unlocked. Our platform seamlessly connects you with internal subject matter experts, empowering you to harness their insights to drive business growth, foster skill development, and cultivate a culture of innovation.
Discover, Connect, Thrive within
Your Organization
Project Acceleration
Scenario: Your team is facing a critical deadline on a project, but you’ve hit a roadblock due to technical challenges.
Benefit: By accessing the expertise of an internal specialist through our platform, you receive targeted guidance and support, enabling you to overcome obstacles and accelerate project delivery.
Speed to results
Scenario: Your organization is undergoing a digital transformation, but you lack the necessary expertise in data analytics
Benefit: Our platform helps you identify skill gaps and connect employees with training resources and mentorship opportunities in data analytics, empowering them to acquire new skills and drive innovation in your organization.
Innovation Cultivation
Scenario: Your team is tasked with developing a new product, but you’re struggling to generate innovative ideas.
Benefit: Through collaboration with internal experts from different departments or backgrounds, you stimulate creativity, foster cross-pollination of ideas, and uncover fresh perspectives, leading to breakthrough innovation and competitive advantage.
Boosting Customer experience
Scenario: In a complex customer environment, your customer is experiencing significant automation challenges. It is negatively impacting the productivity. The project team is capable but has limited knowledge on the process automation.
Benefit: Team can quickly discover the internal experts who have experience to effectively manage similar situation and resolve it fast. Customer gets faster turn around time and boosts the confidence on team.
Frequently Asked Questions
What is Zigtal's Expert Network?
Zigtal’s Expert Network is an internal platform that connects employees with subject matter experts within our organization. It facilitates knowledge sharing, problem-solving, and collaboration across departments and teams.
How do I access the Expert Network?
Access to the Expert Network is typically provided through our company’s intranet or internal communication channels. Employees can log in using their credentials to access expert profiles and engage with them as needed.
Who are the experts in the network?
Experts in the network are employees within our organization who possess specialized knowledge, skills, and experience in various areas relevant to our business operations, projects, and initiatives.
What types of expertise are available in the network?
Our network encompasses a diverse range of expertise, including but not limited to technical skills, industry-specific knowledge, leadership capabilities, and project management expertise.
How do I find an expert relevant to my needs?
You can search for experts based on keywords, expertise areas, department, or project through our platform’s search functionality. Additionally, you can browse expert profiles to learn more about their backgrounds and areas of specialization.
How can I engage with an expert?
Once you’ve identified an expert relevant to your needs, you can reach out to them through our platform’s communication channels, such as messaging or email. Experts are typically open to providing guidance, answering questions, and offering assistance as needed.
Are consultations with experts free?
Consultations with internal experts are typically considered part of our collaborative culture and are provided at no additional cost. However, it’s essential to respect the time and availability of experts and ensure that requests are reasonable and relevant.
Can I provide feedback on my experience with an expert?
Yes, we encourage users to provide feedback on their interactions with internal experts to help us continually improve the quality of our Expert Network. Feedback may be provided through internal channels or platforms designated for this purpose.
How can I become recognized as an expert in the network?
If you possess specialized expertise and are interested in contributing to the Expert Network, you can express your interest through internal channels or contact the network administrators for more information on the process for joining as an expert.
Is my interaction with experts confidential?
Yes, confidentiality is paramount in our Expert Network. Your interactions with internal experts are treated with the utmost discretion, and any information shared during consultations or discussions is kept confidential within the organization’s guidelines and policies.